LAPEER, Mich. – March 6, 2018 – PRLog — Among the first winners of the prestigious Spectrum Award for Excellence in Customer Satisfaction for 2018 are several healthcare facilities all receiving their fourth consecutive award.
In partnership with The Stirling Center for Excellence, City Beat News (CBN) recognizes these companies and professionals for providing an outstanding customer experience and honors them with the Spectrum Award. Winners are based on CBN’s independent, proprietary research and evaluation system, which identifies businesses and professionals with a track record of top-flight customer service and customer satisfaction. The rating system combines data collected from nominations, online and other customer reviews, surveys, blogs, social networks, business-rating services, and other honors and accolades — all of which express the voice of the customer.
Bluegrass Assisted Living, with locations in both Elizabethtown and Bardstown, Ky., is a four-time Spectrum Award winner, earning the highest rating of 5 stars for 2018. Established in 2001, the two senior living communities provide competent, compassionate care in Central Kentucky with assisted living and memory care programs as well as activities to make residents feel at home. Visit the facilities’ Award Pages at https://awards.citybeatnews.com/BLUEGRASS-ASSISTED-LIVING-ELIZABETHTOWN-KY and https://awards.citybeatnews.com/Bluegrass-assisted-living-Bardstown-KY.
Emerson Health and Rehabilitation Center in Emerson, N.J., (www.emersonhealthcare.com) is also a four-time, 5-star Spectrum Award winner. Established in 1975 and newly renovated, the center offers high-quality nursing care and rehabilitation services with comprehensive programs customized to serve the needs of each resident. The programs provide residents with the total physical, emotional and supportive services they need to maintain their quality of life. Visit the center’s Award Page at https://awards.citybeatnews.com/EMERSON-HEALTH-CARE-CENTER-EMERSON-NJ.
CBN provides the results of its research to the public and businesses at no charge, reporting on its findings to consumers and business owners on a rolling annual basis.
“Each and every year there is one rating posted just for you, the consumer, to help you find who has rated among the best,” says CBN Editor Jamie Rawcliffe. “The Spectrum Award winners have earned our highest ratings and are posted on our website with their own Star Page.” Check www.CityBeatNews.com to verify if a company has earned CBN’s independently researched Spectrum Award.
“The Stirling Center is pleased to have City Beat News join it in the goal of researching, recognizing and promoting superior customer service,” says Frank Andrews, Executive Director of The Stirling Center for Excellence. “It is right in line with our mission of providing services and resources to companies who place an emphasis on providing an outstanding customer experience.”
About City Beat News and The Stirling Center
The Stirling Center includes a learning and resource center with courses, team training and support, executive coaching, articles, and case studies focused on excellence. Its objective is to enable and encourage excellence across many fields, wherever it can. The Stirling Center, recognizes service excellence in both commercial businesses such as those served by City Beat News and Pulse of the City News, and its “life” and “public service” divisions.
City Beat News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9800 or go online to www.citybeatnews.com.